Pipeline & stages

Every deal has a status (where outreach stands) and a stage (where the deal is).

Stages

New → Contacted → Replied → Quoted → Won / Lost

New → Contacted → Replied happen automatically — when an email sends, or a reply lands.
Quoted, Won, Lost are manual. Drag the card on the Pipeline board, or use the Stage dropdown on the company page.

Statuses

Not contacted yet — in the queue, no email sent.
Drafted - pending send — a draft is waiting in Gmail.
Emailed - awaiting reply — we've emailed; waiting on them.
Replied — they responded; follow up personally.
Bounced — bad email address; don't email again.

Archive & Revisit later

Two parking spots keep dead-weight off your board while staying one click away (find them with the Archived and Revisit later filters in Contacts):

Archived — leads that never replied get auto-archived 10 days after the first email. They leave the pipeline but if they ever reply, they snap back to Replied automatically.
Revisit later — for "reach out on our next project" replies. Park them with a revisit date; a reminder task resurfaces them when it's time. They also jump back to Replied if they email first.

Both are set from the buttons at the bottom of a company's detail panel, and Reactivate puts them back anytime.

Dashboard